Case 3
Smartsource were engaged by Morgan Sindall Plc to design and implement a new shared support model after a major acquisition across the group. Smartsource designed a solution, selected two preferred partners and implemented the new service. Smartsource saved Morgan Sindall money and improved the IT services being offered. Smartsource offered a service design and then implemented the service model with the preferred partners. Smartsource now offer interim management to ensure the model evolves with the new business.
“Smartsource have assisted us in the creation of a shared IT support model and in the management of a highly successful tendering process. As a large and rapidly growing construction company, we need to be agile and flexible in every arena and IT is a discipline which has a significant effect on the business's ability to perform at and beyond client expectations. Despite limited information, Smartsource provided clear and concise advice and comprehensive tender documents during a busy time and this has given us the confidence to move forward with an outsourced shared service which should deliver considerable cost savings alongwith an improved level of service to our users."
Jon Murrell, Group Systems Director, Morgan Sindall Plc
www.morgansindall.co.uk |