Designing world-class service management solutions and managing complex outsourced selection processes

Strategic Service Expertise

Are you looking to outsource an existing service?

We can manage the whole tender process from systems specification and service design through to the bid analysis. We can also help you transition from an in-house system to an outsourced solution.

Consultancy & Due Diligence

Do you provide outsourced service solutions?

We can provide high level consultancy services and additional resources to develop a services strategy or design an efficient service for an existing client, or as part of a tender process.

Find out how Smartsource helped BT Lynx specify and design a new service based on an ITIL service framework for a new client

Service Design

At Smartsource we understand the processes required to develop and maintain efficient and valued services to your business. We can also work with you to recover or improve an existing service. View Smartsource model.

Our services include:

• Outsourcing expertise
• Service design and recovery
• ITIL-based best practice solutions for IT service management
• Transition management
• Interim and contract staff
• Project management
• Sourcing service providers
  

For more information please see our contact details

Contractor & Interim Management

Could you be an Associate?

Smartsource can manage contractors or interim requirements on your behalf.  Please contact us to discuss our competitive rates.

If you are interested in working for Smartsource as an associate or employee send us your details – send your CV now!